What guests say about staying in our homes on Isla Mujeres, in the reviews they left after their stay.
4.9 ★★★★★
from 994 guest reviews across 95 homes
Recent reviews
5 out of 5 stars
Excellent location, the views from the roof pool were absolutely amazing. Unit was very clean and well kept, and had everything we needed and more. Hosts were helpful and hospitable. We would absolutely stay here again.
Our reply: Hello Lauren, thank you so much for your kind words! We’re thrilled that you enjoyed your stay and would love to welcome you back anytime.
5 out of 5 stars
Beautiful space for our family of 4! Amenities were great; kitchen had everything we needed and drinking water is provided. Beds are comfy and rooms are whimsical and cozy. Loved the location of the house being outside of main town yet near a grocery store that’s walkable. Hosts are responsive and kind. Definitely would recommend this!
5 out of 5 stars
Great location to dining, shopping, ferry and beach. Was not noisy either when we needed to rest
5 out of 5 stars
Absolutely perfect place for a girls trip! Everyone had their own bed and bath! Simply perfection!
5 out of 5 stars
Nice and clean condo! Like the pictures.
Our reply: Hi Fortunato, we truly appreciate your positive feedback! We’re glad your stay was enjoyable and hope to host you again.
5 out of 5 stars
We loved this condo! The communication was perfect from booking to leaving. We had to move dates and they were super helpful and accommodating. It’s bigger than it shows in the pictures. The bed is very comfortable and the linens are soft. The condo has cute decor and feels warm and inviting but also fun and vibrant. There is natural light in each room! The couch is comfortable. There are two huge smart tvs. The views are stunning! You can see Cancun from the front porch as well. The condo was very clean and well stocked. We enjoyed the mid island location. We have no negatives at all.
5 out of 5 stars
Quel bel appartement! C’était ultra propre et la vue est tout simplement à couper le souffle. Le soleil ne se lève que pour vous sur la terrasse. La petite piscine privée est très propre et bien entretenu. Super quartier et excellente communication avec l’hôte! Très réactif aux messages et ultra disponible. Sautez sur l’occasion de louer ce logement si il est disponible. Mais pas trop car je veux y retourner bientôt!
Our reply: Hello Js, thank you for taking the time to leave such a lovely and detailed review! We’re so pleased you had a great time and hope to see you again soon.
5 out of 5 stars
All of the staff at Ixchel were extremely kind and helpful.
5 out of 5 stars
The property was beautiful and well kept. The ocean views were gorgeous. Photos accurately showcase the property. The only complaint was the constantly barking dogs at the surrounding homes.
Our reply: Hello Jesse, thanks for the lovely review. We hope to host you again in the future!
5 out of 5 stars
Overall, we had a wonderful experience staying here. The place was clean, comfortable, and well taken care of, and it was clear that a lot of thought and effort went into making sure everything was ready for us. From the moment we arrived, we felt welcomed and comfortable.One of the things that really stood out to us was the communication. Everything was handled clearly and efficiently, and whenever we had a question or needed anything, communication was great. It made the entire experience feel easy and stress-free, which is especially important when staying somewhere away from home.The place itself was very clean and well maintained. Everything was in good condition, and we really appreciated the attention to cleanliness and the overall care put into the property. It was a comfortable place to relax and enjoy our stay, and we felt that the space was genuinely looked after.I also want to specifically mention the cleaning lady, who was absolutely wonderful. She was very genuine, kind, and helpful, and she went out of her way to make sure everything was taken care of. Her friendly attitude and willingness to help really made a difference. It was clear that she takes pride in her work and genuinely cares about making guests feel comfortable.Overall, we had a great experience and really appreciated the cleanliness, communication, hospitality, and attention to detail. I have more to say but 1500 words is the max for me to review on.
5 out of 5 stars
The property was very exceptional. The host was in touch with us from the booking to arrival. This was a perfect location to the beaches, restaurants, and shopping. We did not use the kitchen in the condo because of all of the excellent food in nearby restaurants.
5 out of 5 stars
We had such a wonderful stay! Our host’s communication was excellent and made everything feel easy from start to finish. We felt safe both at the house and throughout the entire island. The locals were fantastic—so friendly and welcoming—and made our trip even more special. This house is a perfect choice for a group getaway or family vacation!
5 out of 5 stars
Excelente alojamiento, más lindo que en las fotos!! La ubicación es perfecta para los días de calor, la brisa ayuda poder disfrutar de la terraza. Agradezco la atención que nos dejaron en la heladera. La persona que me recibió fue muy atenta. Gracias y volveré
Our reply: Hi Natalia, we really appreciate your wonderful review! It makes us so happy to know you had a great experience. We hope to host you again soon.
5 out of 5 stars
This is our second time staying in this unit. We like it for its walk ability, the neighborhood , it’s in. It’s a couple minutes to the beach a couple minutes to the restaurants and shopping. The rooftop pool is something that we use a lot. We enjoy the balcony, the front desk is always helpful. One thing we missed from our visit six months ago was it had a washing machine, I am not sure if that still listed in the description or not but we paid for laundry service just a block down and that worked out fine too. We would definitely stay again.
Our reply: Hi Brandi, we truly appreciate your positive feedback! We’re glad your stay was enjoyable and hope to host you again.
2 out of 5 stars
Overall, the potential for this place for a large group is great and for the most part, we were satisfied until the last day when we had or last 24 hours when we had no water electrical issues and air-conditioning issues the result is a frustrating credit process I do believe everyone involve has been professional in. It was an unfortunate situation however, we just want what we paid for so our request for a one-day credit which they agreed to give us an extra day for free however we would’ve had to change all of our flights so requesting a one day credit seemed very reasonable and we’re working to a very complex system to enable for that to happen effectively
5 out of 5 stars
We absolutely loved this place! The view is AMAZING and honestly the pictures don’t even do the beach justice. Waking up to that every morning was so special. It is on the third floor, so just be okay with climbing some stairs! The bed was SO comfortable and we slept great. The water pressure can be a little slow at times, but that seems to be pretty normal on the island. We did have a few hiccups with the power while we were there, but it was completely out of their control. The team was there to help us and was super responsive, which we really appreciated. We loved our stay and would absolutely come back again. Like at the airport planning our next trip to this place. Isla Mujeres is truly a dream, and the Mexican community here is so kind and welcoming. We’re already sad to leave and can’t wait to come back. ❤️??
Our reply: Hello Chelsea, thank you for taking the time to leave such a lovely review! We’re so pleased you had a great time and hope to see you again soon.
5 out of 5 stars
Super Unterkunft. Tolle Lage, vieles zu Fuß erreichbar. Alles war sauber und die Gastgeber super freundlich und hilfreich.
Our reply: Hello Mara, thanks for the lovely review. We are so glad to hear that you enjoyed your stay! We hope to host you again in the future!”
5 out of 5 stars
The location in the North End is great to experience. We normally stay on the inner island or south end. This time we wanted to experience the north end stay— this place was great for that- super convenient and just a quick 5-7 minute stroll to the beautiful beach. We also loved having so many amazing food options right around the corner! The place was wonderfully clean, and the bed was incredibly comfy, which we appreciated so much. My kids loved the pool, and I loved how well the ac worked. The only small things that could make it even better would be streamlining the check-in info a bit to make arrival smoother for guests, and maybe adding a blackout curtain in the bedroom for sleeping in. Overall, we had a fantastic time and would definitely recommend it!
Our reply: Hi Sarah, we truly appreciate your positive feedback! We’re glad your stay was enjoyable and hope to host you again.
5 out of 5 stars
This Airbnb exceeded expectations in every way! The view is of course unbelievable. Sunrise every morning from the bed is magic. The neighborhood is so lovely, safe, and walkable and friendly. The host went above and beyond to help with everything we needed. We will be back!!! The best airbnb in Mexico! ( and I have stayed at dozens ) PS. Seeing a negative review from the woman who stayed right before us is mind-blowing! The apartment was so peaceful, quiet, clean, and better than even my highest expectations. Definitely book this place if your dates are available. But don't book the dates I want next year!
Our reply: Hello Nathan, thanks for sharing such a nice review! We’re delighted you had a pleasant stay and hope to have you back in the future.
5 out of 5 stars
Such a great place. Our send time. So thankful to spend time there. Also with such a great location.
Our reply: Hi Malcolm, we truly appreciate your positive feedback! We’re glad your stay was enjoyable and hope to host you again.
5 out of 5 stars
Such a nice place to stay! The location, the views, and accommodations were all great. We loved the pool a beach area.
1 out of 5 stars
Misadvertised washer/dryer, severe ants, barking dogs at all hours, and a “fully loaded kitchen” that was anything but. The kitchen sink was fed by refillable water jugs under the cabinet with very low pressure, and only one burner worked. The ants were relentless—I swept and sprayed after every meal and still repeatedly had ants crawling on me. I was told it’s “ant season”. The advertised washer/dryer was not available for guest use. Dogs directly across the street bark day and night. Don’t expect rest. Not in a safe area to be walking around. Most seriously, my 9-year-old and I were trapped on the 3rd-floor balcony for about 40 minutes when the sliding door would not reopen. We stayed 8 nights, so we actually needed to cook, do laundry and live here. The ocean view is spectacular, and I suspect shorter-stay guests overlook these problems because of the view. I would not recommend this property for an extended stay.
5 out of 5 stars
From the moment we booked our stay to the moment we locked the door and headed home, everyone was absolutely amazing! Everything was a 10 out of 10—the beautiful house, our special guacamole treat, the incredible views, meeting our new iguana friends, and cooling off in the pool. 🦎We had the best time exploring all the fun Isla had to offer, especially with our golf cart rental. It was the perfect getaway, filled with beautiful memories, sunshine, and plenty of fun. We can’t wait to come back!
5 out of 5 stars
The views from this home are unreal! The property manager’s assistant was very responsive and reactive to any concerns we had. The property sits on a beautiful hilltop that is frequented by iguanas. We loved watching them daily! The home has a beautiful patio on the rooftop with 360 degree views. Highly recommend!
Our reply: Hello Kelley, thanks for sharing such a nice review! We’re delighted you had a pleasant stay and hope to have you back in the future.
5 out of 5 stars
Un placer alojarnos en la casa 3 Chiles, la atención inmejorable, 100% recomendable, esperamos volver a visitarlos
Our reply: Hi Ahian, we truly appreciate your positive feedback! We’re glad your stay was enjoyable and hope to host you again soon.
5 out of 5 stars
This rental was everything that was shown but still felt like more. You are just a few steps away from Hildalgo but never hear the noises from the street from your room. You're only a five minute walk from Playa Norte which has the softest sand and most amazing water and scenery. There was ALWAYS someone to help or ask questions to in the lobby and they were all very friendly and happy. We plan on coming back to the island next year and will definitely be looking into staying here again.
5 out of 5 stars
We had a wonderful stay here! It fit our family of 8 perfectly and the price was great! We will definitely stay again if coming with a large group!
Our reply: Hi Ashley, we truly appreciate your positive feedback! We’re glad your stay was enjoyable and hope to host you again.
5 out of 5 stars
We had a great stay! This house is perfect for a family. My sister got married while we were there and we used El Gran Escape to get her ready, it was the perfect backdrop for photos.
Our reply: Hello Taylor, thank you so much for your kind words! We’re thrilled that you enjoyed your stay and would love to welcome you back anytime.
5 out of 5 stars
Absolutely amazing property. The views are breathtaking. Three very spacious bedrooms and nice attached bathrooms. There is an additional half bath downstairs. Two of the upstairs bedrooms have amazing balconies looking off the cliffs into the ocean. There’s a perfect plunge pool on the patio which again overlooks the ocean. Iguanas are everywhere and it’s like watching National Geographic. This is a convenient location to the Mango Cafe which has the best breakfast on the island. It’s also walking distance to convenience stores for food/drink and supplies. Fernanda greeted us when we arrived and gave us the tour. The house is clean and spacious with all modern amenities including a beautiful kitchen with spacious granite bar. WiFi is great especially compared to what we have previously experienced in Isla Mujeres. TV’s everywhere if you ever want to watch them. We love this location, which is less hectic and convenient to both North beach as well as punta Sur. We have stayed in Isla Mujeres multiple times, but this is the best spot we have found. We will definitely be back again.
5 out of 5 stars
We have stayed in this unit a few times now and we always love it. We love the location and the size and cleanliness of the unit. All communication is very easy and they are very responsive to questions and issues. We will stay here again.
Our reply: Hi Perry, we really appreciate your wonderful review! It makes us so happy to know you had a great experience. We hope to host you again soon.
5 out of 5 stars
This was our first time to the island. The unit we stayed in was very nice. The view of the Caribbean is beautiful. We were very pleased with everything.
Our reply: Hello Jason, thanks for sharing such a nice review! We’re delighted you had a pleasant stay and hope to have you back in the future.
5 out of 5 stars
I cannot emphasize enough how fantastic the host was for our trip. I have never experienced a host with such great communication and a true desire for us to have a fantastic vacation in their property.The listing was 100% accurate. The condo was clean and comfortable. The pool was immaculate. The location was ideal. The host was stellar.I will absolutely stay here again.
5 out of 5 stars
Alex the property manager was amazing. Anytime we needed anything he was very responsive. I truly enjoyed my stay, I would def stay at the location again. When I asked all 7 of my friends how they felt about the air BNB they all agreed with me. Isla Mujeres is a beautiful place and the house truly made our vacation a memorable one. Thank you so much ❤️
Our reply: Hi Jessica, we truly appreciate your positive feedback! We’re glad your stay was enjoyable and hope to host you again.
5 out of 5 stars
It was an amazing experience…we loved the location and accessibility of restaurants and the north beach
5 out of 5 stars
This place is stunning. Woke up to beautiful sunrises and able to soak in the delightful plunge pool every morning and thru the afternoon heat. Hosts were very communicative and helpful. The views are amazing
5 out of 5 stars
Our family of 10 had a terrific time at this beautiful home. First-rate help from the concierge, a gorgeous view, great pool and nice location on the island. Highly recommend.
5 out of 5 stars
Estevan the building manager is very helpful always try to help with anything we need
5 out of 5 stars
Good location, all amenities need it, two blocks walking distance to the beach, we loved this stay for a family of 4
5 out of 5 stars
This place was incredible. It was clean and the location was so perfect near everything. The rooftop pool has is a great spot. I recommand this condo. Kate was our property manager and she was so Nice. Quick response. Thank you !
5 out of 5 stars
We had an absolutely amazing stay! Alejandro was an incredible host—responsive, welcoming, and made everything so easy from check-in to check-out.The apartment was spotless, beautifully designed, and one of the cleanest places we’ve ever stayed. The A/C worked perfectly (which was such a plus in the island heat!), the beds were incredibly comfortable, and the entire space felt modern, cozy, and well cared for.The location couldn’t have been better. It’s in a safe, walkable area and right next to a great coffee shop, making it easy to start each morning. We were three women traveling together, and we always felt comfortable and secure walking around.This was hands down the best place I’ve ever stayed on Isla Mujeres, and I wouldn’t hesitate to book it again. I highly recommend staying here—you won’t be disappointed! :) Can’t wait to come back!
Ratings by home
Homes with at least 3 reviews are listed. Every review also appears on its home's page. Updated 21 October 2026.