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Grocery Delivery

Grocery Delivery

Travel days are long. By the time you arrive on Isla Mujeres, the last thing most people want to do is find a grocery store, navigate unfamiliar brands in a foreign language, or haul heavy bags back to their rental.

Our Grocery Shopping service takes that off your plate. We shop for you locally and coordinate delivery so your groceries are already waiting when you arrive, or delivered during your stay. Simple, reliable, and handled by people who live on the island.

What This Service Is

This is personal grocery shopping, not app-based delivery. We shop at trusted island stores like Chedraui, the specialty liquor store, and local produce markets, selecting items the same way we would for ourselves. Availability on the island changes daily, so this service relies on local knowledge and thoughtful substitutions when needed. We like to support the local economy, so groceries are sourced on Isla Mujeres only.

Why Book Grocery Shopping With Everything Isla

Booking through Everything Isla means more than having groceries delivered. It means working with a local concierge team that coordinates the details of your stay, not just one service.

When you book grocery shopping with us, you get:

  • Local shoppers who understand island inventory and availability
  • Coordination with your planned arrival time
  • Thoughtful substitutions when items are unavailable
  • Clear communication before shopping begins
  • Groceries stocked at your rental before your arrival
  • We also go out of our way to get you the best produce, fresh-squeezed juices, specialty liquors, and locally sourced seafood that you won’t find at the commercial grocery.

If you would like help coordinating your Airport Transfer, you can explore this concierge service here. Round-Trip Cancun – Isla Mujeres Airport Transfers

We coordinate directly with property management so your groceries and ice-cold beverages can be waiting for you upon arrival.

How It Works

The process is simple and designed to avoid last-minute stress.

  1. You submit your grocery list and arrival details
  2. We review availability and timing in advance
  3. Shopping is completed locally on the scheduled day
  4. Groceries are delivered and stocked before arrival

Most guests finalize their list days or weeks ahead of arrival, so everything on the day of your arrival is as smooth as possible.

Substitutions and Availability

Island shopping is different from shopping at home, and setting expectations clearly matters.

  • Some specialty or imported items are sometimes available, but not guaranteed
  • If an item is unavailable, we substitute the closest local equivalent
  • Guests can request no substitutions, approval before substituting, or best judgment
  • If no suitable substitute is available, the item is skipped, and you are not charged

Substitution preferences are discussed and confirmed before shopping day so there is no confusion.

Alcohol and Restricted Items

Alcohol cannot be purchased after 5 PM on Sundays or 10 PM throughout the week, so make sure to plan ahead!

We do not purchase restricted items such as prescribed pharmaceuticals or controlled products, but we are happy to pick up over-the-counter items from the pharmacy.

Pricing Structure

Grocery Shopping is priced transparently and fairly.

  • $35 USD flat booking fee paid in advance
  • Cost of groceries billed after shopping
  • 15% service fee applied to grocery total

There is no minimum order, no maximum list size, and no rush fee.

Changes and Additions

You may add items to your list up until the day before shopping is scheduled.

Late changes are handled case-by-case, depending on how far along the shopping process is.

Communication

Grocery item clarifications happen before shopping day.

Guests are often traveling or in transit during shopping, so we confirm details in advance via email to ensure everything is clear.

If Something Is Missing or Incorrect

Every order is handled individually.

  • Items that cannot be sourced are not purchased
  • Incorrect items may be refunded on a case-by-case basis
  • We always aim for fairness and clarity

Who This Service Is Perfect For

This service is ideal for:

  • Families
  • Late Arrivals
  • Luxury travelers
  • Anyone who wants their first days to feel effortless
  • Guests who do not want to grocery shop immediately after arrival

It is one of the most appreciated conveniences we offer.

Ready to Get Started

Tell us when you arrive, where you are staying, and what you would like stocked. We will take care of the shopping so you can start enjoying Isla Mujeres right away.

Frequently Asked Questions

Can I have groceries delivered before I arrive on Isla Mujeres?

Yes. We coordinate grocery shopping and delivery so groceries can be stocked at your rental before arrival when property access is available.

Where do you shop for groceries on Isla Mujeres?

We shop locally on Isla Mujeres, primarily at Chedraui and local fresh produce markets. We also provide the freshest locally sourced seafood that you wont find at the grocery. All groceries are sourced on the island.

Can I request specific brands or specialty items?

You may request specific brands, but availability can vary on the island. Specialty or imported items are sometimes available but not guaranteed.

What happens if an item on my list is unavailable?

If an item is unavailable, we substitute with the closest local equivalent unless you request no substitutions or approval before substituting. If no suitable substitute is available, the item is skipped.

Can alcohol be included in grocery orders?

Yes. Alcohol can be included in grocery shopping orders. We visit the local specialty liquor store to find your favorite beverages that are not always available at the local grocery.

How is grocery shopping priced?

Grocery shopping includes a flat booking fee paid in advance. The cost of groceries is billed after shopping, with a service fee applied to the grocery total.

Can I add items after submitting my grocery list?

Yes. Items can be added up until the day before shopping is scheduled. Late changes are handled case by case, depending on how far along the shopping process is.

How do you communicate during grocery shopping?

Most communication happens before shopping begins. Details are confirmed in advance via email so everything is clear before shopping day. If we have any last minute questions we will reach out to you via WhatsApp or SMS to confirm your preferences.

What if something is missing or incorrect?

Each order is handled individually. Items that cannot be sourced are not purchased. Incorrect items may be refunded on a case by case basis.

Book Your Grocery Delivery

To arrange for grocery shopping services, please provide the following details. We require at least 48 hours notice to request grocery shopping via the website. If you are looking for a last minute reservation please reach out to our concierge, Julia, directly by WhatsApp or SMS at +52 998 161 6832. Once payment is made, we will email you the order form where you can create your personalized shopping list.

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